Comments on the SQUEEZE: Feeling more than Fact

Make right in the end! I like the post because it ...

2008-10-30T11:58:00.000-04:00

Make right in the end! I like the post because it is impossible to have 100% perfection in projects. Glitches happen, things get lost in the mail, important emails go to spam filters and printing presses don't always get it right. However, if you can make it right in the end, make your client feel that you were attentive and always working for them, in most cases you will still have a client. For the most part they know that perfection isn't real - but true honest effort is.

Thanks for comment Irina! Great questions. Here's ...

2008-10-30T11:41:00.000-04:00

Thanks for comment Irina! Great questions. Here's what I think...
I wish we could be on our game 100% of the time, but since we can't, I think its more about how we deal with it when we're not. Ideally, I think we gotta keep a strong game going all along the way, but we all have a tendency to start really strong and then let things wane over time. So while the answer isn't to be perfect, it is to make sure we don't let the energy wane to the level where 1.) the client isn't excited anymore 2.) we loose our own momentum and then end on a bad note because we're "tired of the project and just want to bill for it" or 3.) we let the relationship get weak between us and our client, to the point where a small problem creates a big divide. I'll blog on this some more in the coming week. Thanks a ton! - Dustin

Very interesting, true and somewhat unsettling. Yo...

2008-10-30T11:31:00.000-04:00

Very interesting, true and somewhat unsettling. You can work your butt off, perform well 95% of the time, then screw up on the last 5% and be viewed as having performed poorly. Does this mean that we should be on our game 100% of the time? But that is emotionally exhaustive. Or are there any strategies we can employ for that finishing line?