Jul 3, 2008

Systemize, Delegate, Repeat

As I mentioned a couple of months ago in Everything should be repeatable, we have been looking for a new member of our team at work. Well, he just started on Mon, and I've definitely been learning more lessons about myself and my role as a MM.

I've had to confront the fear once again of what feels like reducing my role and skill-set to mere repeatable processes. My fear is that by doing this, I am just cornering myself out of a job. If I'm handing someone else my bag of tricks, aren't I just telling my bosses that they don't need me anymore?

Its a fear I've faced before, and honestly didn't think I would this time around. But here I am facing the same nagging sensation.

The truth I have to combat these fears with, and that we all have to do as MMs, is that we're more than just a set of skills. Our roles must be to continue to advance the companies we work for. If we're doing our jobs well, growth will continue to occur around us, and hopefully our roles will also continue to grow/change/expand with it.

So here's the challenge to myself and to you when you find yourself in a similar position. We need to delegate much of the role we have been doing as a MM, give the new member of our team all the tools he/she needs to do their role with excellence, and continue to look to expand our business by method of clients that are raving fans (i.e. happy clients), better processes, and better profitability.

If we continue to do that, you and I both as MMs will probably be hiring another person down the road, and I'll probably find myself facing the same fear again.

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