Results or Excuses

Heard a great quote the other day: "You can have results, or you can have excuses." - Steve McGraw of Compliance 360.

We all want results, but tend to give excuses when called to give account (me included). I'm following Steve's advice here - excuses don't matter, even if they're valid. Its what we DO that makes the difference. Next time your boss asks why you didn't make your goal, don't lists out the laundry list of excuses. Apologize, let them know what your action plan is to get the results back on track, and show you're focused on getting those results they're looking for.

You can't always control the outcome, but you can control how you respond and react. (remember what happened to the guy who tried to make excuses to Vader...)