Apr 15, 2008

Be Honest

I was reminded of this lesson today. I went out on a limb doing what I truly believed was right for a customer. Ultimately, in my zeal to produce results, I stepped on some toes which was uncomfortable for everyone involved. I started to retract, feeling like I had pushed too hard.

Then my boss Craig reminded me that I did exactly what I should have done - look out for my client to ensure that what they received was excellent. I shouldn't settle for anything less.


So here's the take-away...

When people ask for your opinion, give it to them, while being aware of how it may affect them. If you hold back, you will probably feel more comfortable, but will miss a chance to improve something for your boss, co-workers, or customers. If asked for your expertise, remember that you want to do what you truly believe is best for them and approach it with that attitude.

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